About 20 years ago, I was standing around after church and talking to a couple of older ladies. The conversation went kind of like this:
Older Lady Number 1: I watched a news special last night about people stealing from construction sites.
Older Lady Number 2: That’s horrible.
Me: My great aunt does that.
Older Lady Number 1: What, the news?
Me: No, steals from construction sites.
Me: She was arrested a few weeks ago for stealing a toilet, so she could remodel her bathroom. She’s already on parole, but because of her age, they probably will not send her to prison.
Old Lady Number 1 and Number 2, just stare at me with a blank look in their eyes and are completely speechless.
That was the end of our conversation.
I just finished reading How to Win Friends and Influence People by Dale Carnegie. Here are a few of my favorite points from this book.
- Criticism is futile, because it puts people on the defensive
- Help people get what they want.
- Be interested in what interests other people
- Be a good listener and encourage others to talk about themselves
- Always make the other person feel important
- Respect other people’s opinions
- If you are wrong, admit it
- Try to see things from the other person’s point of view
If you haven’t read this book yet, I highly recommend it.